Terms of Service
All services provided by Orange data ("Orange data") may be used for lawful purposes only. Transmission, storage or presentation of any information, data or material in violation of any Egyptian law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless Orange data from any claims resulting from the use of service which damages the subscriber or any other party.
Prohibited are sites that promote any illegal activity or present content that may be damaging to Orange data' servers, or any other server on the Internet. Links to such materials are also prohibited.
Examples of unacceptable content or links:
· Topsites
· IRC Scripts/Bots
· Proxy Scripts/Anonymizers
· Pirated Software/Warez
· Image Hosting Scripts (similar to Photobucket or Tinypic)
· AutoSurf/PTC/PTS/PPC sites
· IP Scanners
· Bruteforce Programs/Scripts/Applications
· Spam Scripts
· Banner-Ad services (commercial banner ad rotation)
· File Dump/Mirror Scripts (similar to rapidshare)
· Commercial Audio Streaming (more than one or two streams)
· Escrow/Bank Debentures
· High-Yield Interest Programs (HYIP) or Related Sites
· Investment Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme)
· Sale of any controlled substance without prior proof of appropriate permit(s)
· Prime Banks Programs
· Lottery/Gambling Sites
· MUDs/RPGs/PBBGs
· Hacker focused sites/archives/programs
· Sites promoting illegal activities
· Forums and/or websites that distribute or link to warez/pirated/illegal content
· Fraudulent Sites (Including, but not limited to sites listed at aa419.org & escrow-fraud.com)
· Push button mail scripts
· Broadcast or Streaming of Live Sporting Events (UFC, NASCAR, FIFA, NFL, MLB, NBA, WWE, WWF, etc)
· Anonymous or Bulk SMS Gateways
· Defamatory contents, gender discriminatory contents, contents / URL / codes that contains words that is obscene, socially unacceptable, immorality, taboo, racial discriminatory, and other offensive launguages as deemed unsuitable for business web publication
NOTICE: IF YOUR ACCOUNT IS FOUND TO CONTAIN ILLEGAL ACTIVITY, ILLEGAL MP3 FILES, PIRATED SOFTWARE, HACKER PROGRAMS, WAREZ PROGRAMS, OR ANY OTHER ILLEGAL FILES, YOUR ACCOUNT WILL BE TERMINATED IMMEDIATELY, WITHOUT NOTICE, AND A $50.00 CANCELLATION FEE WILL APPLY. ADDITIONALLY, Orange data WILL NOTIFY THE PROPER AUTHORITIES OF YOUR ACTIONS.
Traffic Usage
All account plans come with a predetermined amount of traffic
allowance. We monitor all accounts and bill $1.00 for each gig of
traffic exceeded. This amount is not prorated, meaning that 1 mb - 1 gig
will be treated and billed as the same.
IRC
We currently do not allow IRC or IRC bots to be operated on our servers.
Server Abuse
Any attempt to undermine or cause harm to a server or customer of
Orange data is strictly prohibited. As our customer you are responsible
for all your accounts. Should you violate the Terms of Services outlined
within, your account will be cancelled without chance of refund.
Refusal of Service
We reserve the right to refuse, cancel or suspend service, at our
sole discretion. All sub-networks, distributive hosting sites and
dedicated servers of Orange data must adhere to the above policies, with
the exception of system resources in respect to dedicated servers.
Billing
By the Account Activation Date of each month, Orange data shall
either: (1) debit the client's credit card (when such information has
been provided by the client); or
(2) deliver, by e-mail or regular mail, an invoice in accordance with
the applicable Service Fees for services rendered for the current
month. When an invoice is delivered to the client, payment shall be
remitted to Orange data by no later than the specified payment due date.
Orange data shall be entitled to immediately terminate this agreement
for client's failure to make timely payments. You will be provided with
an invoice on a monthly basis. All credit cards are billed automatically
on a monthly basis. It is the client's responsibility to ensure that
they have sufficient
credit to cover this transaction. In the event that there is
insufficient credit, we will send an e-mail notification, at which point
we will need to be provided with another credit card account number
within 24 hours. If we do not receive a response within 24 hours, the
account, and all accounts under that account plan, will be suspended.
Service Fees
Certain services carry a setup fee charged by Orange data to client,
which must be paid by client in order to have use of said services. If
client terminates this agreement, client shall be responsible for any
and all outstanding fees owed to Orange data and agrees to pay any and
all fees incurred by client. Because the services are provided on a
monthly basis, the client will be responsible for service fees incurred
each month, regardless of when client provides notice of termination.
Thus, for example, if the client provides notice of termination on
the 15th day of a particular month, the client will be responsible for
service fees for the entire month, and such fees will not be pro-rated
or refunded.
Money back guarantee & refund policy
We do not generally refund cancelled contracts. For example, if your
contract is quarterly and you request a refund after two months, no
refunds will be admitted. No refunds are issued for setup charges,
add-on charges, domain-registrations, add-on purchases, SSL certificates
or overage charges. In case of AUP violations, any and all refunds are
forfeit.
Account Deactivations
Any account deactivated due to non-payment will require a reactivation fee of $20.00 prior to reactivation.
Cancellation Refunds
We DO NOT refund partial monthly fees to accounts. We require 30 days’notice for a cancellation.
Refusal of Service
We reserve the right to refuse, cancel or suspend service, at our sole discretion.
Limitation of Liability
Orange data shall not be responsible for any claimed damages,
including incidental and consequential damages, which may arise from
Orange data ' servers going off-line or being unavailable for any reason
whatsoever.
Furthermore, Orange data shall not be responsible for any claimed
damages, including incidental or consequential damages, resulting from
the corruption or deletion of any web site from one of Orange data '
servers. All damages shall be limited to the immediate termination of
service.
Violations
Violations of these Acceptable Use Policies should be referred to hosting@orange.com.All
complaints will be investigated promptly. Failure to follow any term or
condition will be grounds for immediate account deactivation.
Disclaimer
Orange data cannot be held liable for system down time, crashes or
data loss. We cannot be held liable for any predicated estimate of
profits which a client would have gained if their site was functioning.
Certain services provided by Orange data are resold. Thus, certain
equipment, routing, software and programming used by Orange data are not
directly owned or written by Orange data. Moreover, Orange data holds no
responsibility for the use of our clients' accounts. Failure to comply
with any terms or conditions will result in the automatic deactivation
of the account in question. We reserve the right to remove any account,
without advance notice for any reason without restitution, as Orange data
sees fit.
Account Activation
By activating your account with Orange data, you agree to the above
policies and disclaimer. Upon requesting activation of an account, you
are required to accept these policies, guidelines and disclaimer, and a
copy of your acceptance is forwarded along with your activation request
to be maintained with your account information.
NOTICE: If you sign up for an account and fail to complywith these terms, no refunds will be given. We will, however, advise you by e-mail or phone prior to taking any action to provide you with an opportunity to correct the problem.
Server Uptime Guarantee
Orange data guarantees 99.7% service (http, ftp, pop, imap, smtp)
uptime on all hosting plans. Should we fail to deliver this for any
given calendar month, your account will be refunded a pro-rated amount
for the duration of excessive downtime.
Orange data reserves the right to amend any or all of the above policies, guidelines and disclaimer without notification. We also retain the right to increase any pricing and make changes to our account plans without notification.
Privacy
Revision date: January 1st, 2014
Orange data has created this privacy statement in order to demonstrate
our firm commitment to privacy. The following discloses the information
gathering and dissemination practices for this Web site.
Information Automatically Logged
We use your IP address to help diagnose problems with our server and
to administer our Web site. We use this information for no other reason.
Order
Our site uses an order form for customers to request services. (128
bit encryption). We collect sensitive information which is used only for
our purpose, not third party receives any type of information from us.
Contact information from the order forms is used to get in touch with the customer when necessary.
Billing information that is collected is used to bill the user for services.
Unique identifiers are collected from Web site visitors to verify the user's identity.
Demographic and profile data is also collected at our site. We use
this data to tailor our visitor's experience at our site showing them
content that we think they might be interested in, and displaying
the content according to their preferences.
Security
This site has security measures in place to protect the loss, misuse,
and alteration of the information under our control. We use strong SSL
encryption to ensure your privacy.
Third Parties
Information collected on this site is strictly for our use, NO OTHER
OUTSIDE PERSONS MAY VIEW YOUR PERSONAL INFORMATION SUCH BILLING
INFORMATION,ETC.
Contacting the Web Site
If you have any questions about this privacy statement, the practices
of this site, or your dealings with this Web site, you can
contact: hosting@orange.com
Acceptable Use Policy
Revision date: January 1st, 2014
As a provider of web site hosting and other Internet-related services,Orange data offers its customer (also known as "Subscribers") and their customers and users the means to acquire and disseminate a wealth of public, private, commercial and non-commercial information. Orange data respects that the Internet provides a forum for free and open discussion and dissemination of information. However, when there are competing interests at issue, Orange data reserves the right to take certain preventive or corrective actions. In order to protect these competing interests, Orange data has developed an Acceptable Use Policy ("AUP"), which supplements and explains certain terms of each customer's respective service agreement, and is intended as a guide to the customer's rights and obligations when using Orange data' services. This AUP will be revised from time to time.
One important aspect of the Internet is that no one party owns or controlsit. This fact accounts for much of the Internet's openness and value, but it also places a high premium on the judgment and responsibility of those who use it, both in the information they acquire and in the information they disseminate to others. When subscribers obtain information through the Internet, they must keep in mind that Orange data cannot monitor, verify, warrant or vouch for the accuracy and quality of the information they acquire. For this reason, the subscriber must exercise his or her best judgment in relying on information obtained from the Internet, and also should be aware that some material posted to the Internet may be sexually explicit or otherwise offensive. Because Orange data cannot monitor or censor the Internet, and will not attempt to do so, Orange data cannot accept any responsibility for injury to its subscribers resulting from inaccurate, unsuitable, offensive or illegal Internet communications.
When subscribers disseminate information from the Internet, they mustkeep in mind that Orange data does not review, edit, censor or take responsibility for any information its subscribers may create. When users place information on the Internet, they have the same liability as other authors for copyright infringement, defamation and other harmful speech. Also, because the information created is carried over Orange data' network and may reach a large number of people, including both subscribers and non-subscribers of Orange data, subscribers' postings to the Internet may affect other subscribers and may affect Orange data' goodwill, business, reputation or operations. For these reasons, subscribers violate Orange data policy and the Service Agreement when they, their customers, affiliates or subsidiaries engage in the following prohibited activities:
Spamming:
Sending unsolicited bulk and/or commercial information over the
Internet. It is not only harmful because of its negative impact on
consumer attitudes toward Orange data, but also because it can overload
Orange data' network and disrupt service to Orange data' subscribers.
Also, maintaining an open SMTP relay is prohibited. When a complaint is
received, Orange data will investigate and shutdown the account that is
SPAMing. A $250 charge for violating this policy will be charged to the
person initiating the SPAM. Furthermore Orange data reserves the right to
prosecute for this violation. A $1.00 charge will be assessed PER EMAIL
sent should Orange data choose to pursue and prosecute.
Audio/Video Streaming:
Audio/Video Streaming is not shared hosting friendly. As such,
Orange data does not allow any streaming of audio or video content.
Offending accounts will be suspended without noticed or terminated.
Customer wishing to provide services can acquire specialized streaming services. For details please e-mail hosting@orange.com.
Adult-Oriented Content:
Orange data does not allow adult content and will suspend/terminate any offending account.
Large File Policy:
Orange data is not for file hosting and distribution - as such,
customers may not host any files larger than 50MB in size that are
observed to be available for the sole purpose of download. Such files
include but are not limited to .ISO, audio/video files, .EXE files. If
you are unsure whether your file is against this policy, please e-mailhosting@orange.com.
Obscene Speech or Materials:
Using Orange data' network to advertise, transmit, store, post,
display, or otherwise make available child pornography or obscene speech
or material is prohibited. Orange data is required by law to notify law
enforcement agencies when it becomes aware of the presence of child
pornography on or being transmitted through its network.
Defamatory or Abusive Language:
Using Orange data' network as a means to transmit or post negative, defamatory, harassing, abusive or threatening language.
Forging of Headers:
Forging or misrepresenting message headers, whether in whole or in part, to mask the originator of the message.
Illegal or Unauthorized Access to Other Computers or Networks: Accessing, illegally or without authorization, computers, accounts or networks belonging to another party, or attempting to penetrate security measures of another individual's system (often known as "hacking"). Also, any activity that may be used as a precursor to an attempted system penetration (i.e., port scan, stealth scan or other information-gathering activity).
Distribution of Internet Viruses, Worms, Trojan Horses or Other
Destructive Activities:
Distributing information regarding the creation of and sending
Internet viruses, worms, Trojan horses, pinging, flooding, mail bombing
or denial of service attacks. Also, activities that disrupt the use of
or interfere with the ability of others to effectively use the network
or any connected network, system, service or equipment.
Facilitation a Violation of this AUP:
Advertising, transmitting or otherwise making available any software,
program, product or service that is designed to violate this AUP, which
includes the facilitation of the means to spam, initiation of pinging,
flooding, mail bombing, denial of service attacks and piracy of
software.
Export Control Violations:
Exporting encryption software over the Internet or otherwise, to points outside the United States.
Usenet Groups:
Orange data reserves the right not to accept postings from newsgroups
where we have actual knowledge that the content of the newsgroup
violates the AUP.
Other Illegal Activities:
Engaging in activities that are determined to be illegal, including,
but not limited to, advertising, transmitting or otherwise making
available ponzi schemes, pyramid schemes, fraudulently charging credit
cards and pirating software.
Other Activities:
Engaging in activities, whether lawful or unlawful, that Orange data
determines to be harmful to its subscribers, operations, reputation,
goodwill or customer relations.
As we have pointed out, the responsibility for avoiding harmful activitiesjust described rests primarily with the subscriber. Orange data will not, as an ordinary practice, monitor the communications of its subscribers to ensure that the comply with Orange data' policy or applicable law. However, when Orange data becomes aware of harmful activities, it may take any action to stop the harmful activity, including, but not limited to, removal of information, shutting down a web site, implementing screening software designed to block offending transmissions, denying access to the Internet, or any other action deemed appropriate by Orange data.
Orange data is also aware that many of its subscribers are themselvesproviders of Internet services, and that information reaching Orange data' facilities from those subscribers may have originated from a customer of the subscriber or from another third party. Orange data does not require its subscribers who offer Internet services to monitor or censor transmissions or web sites created by customers of its subscribers. Orange data reserves the right to directly take action against a customer of its subscribers. Also, Orange data may take action against the Orange data' subscriber because of activities of a customer of the subscriber, even though the action may affect other customers of the subscriber. Similarly, Orange data anticipates that subscribers who offer Internet services will cooperate with Orange data in any corrective or preventive action that Orange data deems necessary. Failure to cooperate with such corrective or preventive measures is a violation of Orange data policy.
Orange data will not intentionally monitor private electronic mailmessages sent or receive by its subscribers, unless required to do so by law, governmental authority or when public safety is at stake. Orange data may, however, monitor its service electronically to determine that its facilities are operating satisfactorily. Also, Orange data may disclose information, including, but not limited to, information concerning a subscriber, a transmission made using our network, or a web site, in order to comply with a court order, subpoena, summons, discovery request, warrant, statute, regulation or governmental request. Orange data assumes not obligation to inform the subscriber that subscriber information has been provided and, in some cases, may be prohibited by law from giving such notice. Finally, Orange data may disclose subscriber information or information transmitted over its network where necessary to protect Orange data and others from harm, or where such disclosure is necessary to the proper operation of the system. However, Orange data will never sell information to other services or outside companies.
Orange data expects that its subscribers who provide Internet servicesto others will comply fully with all applicable laws concerning the privacy of online communications. A subscriber's failure to comply with those laws will violate Orange data policy. Finally, Orange data wishes to emphasize that, in signing the Service Agreement, subscribers indemnify Orange data for any violation of the Service Agreement, law or Orange data policy resulting in loss to Orange data or the bringing of any claim against Orange data by any third party. This means that, if Orange data is sued because of a subscriber's or customer of a subscriber's activity, the subscriber will be responsible for payment of any damages awarded against Orange data, plus costs and reasonable attorney's fees. We hope this AUP is helpful in clarifying the obligations of Internet users, including Orange data and its subscribers, as responsible members of the Internet. Any complaints about a subscriber's violation of this AUP should be sent to hosting@orange.com.
